Show Language Field in Knowledge Page

Choubachy
Tera Contributor

Hi,

I'm trying to know the language field in the KB. When I select a knowledge base, the language field would appear for a couple of seconds and then disappears from the form. I reckoned this might be due to a UI policy especially that "Language" is selected in the form layout table. I couldn't figure out which policy controls that behaviour, though.

I also read through the Translation Management product documentation and tried to enable the glide.knowman.translation.enable_translation_task system property.

I have installed language plugins.

I checked the "Show/Hide translation fields" Client Script [see attached], and it seems like I need to set the "enable_translation_task" to true.

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Would anybody who had to deal with this before share their $0.02?`

1 ACCEPTED SOLUTION

Choubachy
Tera Contributor

I located glide.knowman.translation.enable_translation_task system property under sys_properties_list.do and changed the value to "true." It works now. 

 

View solution in original post

7 REPLIES 7

Ct111
Tera Sage

Have you checked what is inside the  "Display Business Rule " that is associated with the line 

 

g_scratchpad. enable_translation_task  in your client script, is there only system property inside it or there is something else inside that also .

 

Plus if you want to debug what is being applied , do one thing check your onChange client scripts related to Knowledge Base or onLoad client scripts.

 

Note sometimes code is written in UI policy as well when script is selected , so make sure you check that also.

 

Mark my ANSWER as CORRECT and HELPFUL if it works.

Choubachy
Tera Contributor

I located glide.knowman.translation.enable_translation_task system property under sys_properties_list.do and changed the value to "true." It works now. 

 

Community Alums
Not applicable

Hello Choubachy 

 

for the property "glide.knowman.translation.enable_translation_task" I added "True" but some how its not the correct way to enable the property rather we need to type the word in lowercase i.e. "true" once this is done the property will be enabled and you can see the language field .

Shiksha
Tera Contributor

the above mentioned client script "Show/hide translation fields" is not available in my instance. I didn't find language attribute in knowledge base and knowledge block table. can u please suggest.