Show message on top of landing page of legacy agent workspace

[SaileshJingade]

Hi All,

I want to add an announcement/message on top of the landing page of Legacy Agent Workspace.

Does anyone has ideas?

[Samaksh Wani]

Hello @SaileshJingade 

Plz follow the below link for reference of your query

https://docs.servicenow.com/en-US/bundle/vancouver-platform-user-interface/page/build/service-portal...

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Christian_]

Hello, 

Unfortunately, I believe there are limitations to what you can achieve with announcements in Agent Workspace (Legacy).
In the Next Experience, you have more possibilities with Announcements (see product documentation about banner announcements here).

[SaileshJingade]

Can we at lease show any message or use any of the widget here to show an information.? I want to show a message saying "This Legacy Workspace will be retired, please start using the new Next Experience Workspace."

[Samaksh Wani]

Hello @SaileshJingade 

You can write a Workspace Client Script with Alert Message or Info message to display what you want as per your requirement.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh