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08-16-2016 08:15 AM
I need to test change templates in our company's instance , the normal change has 'show workflow' link but I cannot see the show workflow for emergency change. how can I add it under related links please?
Solved! Go to Solution.

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08-16-2016 08:36 AM
Check the conditions on the workflow.
Open the workflow in the workflow editor and use the menu to select Properties.
Check the Conditions table and see that it matches the condition of your record.
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08-16-2016 08:44 AM
That is correct , in the condition it's not specified. but it's read only , I suppose I need to checkout the wf , so I'm able to edit the condition!

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08-16-2016 08:45 AM
Yes, you need to checkout a workflow to make any modifications on it (including the properties.)
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08-16-2016 08:51 AM
Once you have checked out the workflow, if you do not wish to publish use "delete". it is only deleting the checked out copy and not the original. hope this helps.

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08-16-2016 08:54 AM
Hint: You can test it all you like as the person who checked out the workflow without publishing it. Check it out, make your modifications, and test it (as the same account.) If you need to impersonate, you will need to publish it.
Once you have it working, then you can publish it for others to consume (and get in the respective update set.)
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08-16-2016 08:35 AM
Also - check that the record itself meets the criteria to attach a workflow!
It may be that it is too early in the lifecycle for the workflow to be applied or it is not configured for that particular record config:
EG if you only start a workflow for a Change Type = Standard, or you only want to do so once the record is New, not draft...
so check the properties of the workflow itself and make sure the record meets that spec