Showing a field on a reference drop down (Portal Item)

[ServiceNowSteve]

Good Afternoon,

I have an issue that I hope is a simple fix. I am using a reference field on a catalog item that points to a table. The table has two fields where the Display is set to true but I want to select which field displays in the drop down of those two.

I am not sure what to do here, I tried ref_qual_elements=field but that didn't do anything, it still chooses the field with the lower order number on the table.

[Michael Ritchie]

You may find this very old post of mine useful to address your question on how to display additional fields in references.  Unfortunately a reference can only have one "display value" and its not possible to dynamically choose which value is displayed however as described in this article you can display other additional attributes.  This works in the Portal too:

https://community.servicenow.com/community?id=community_question&sys_id=0c108721db98dbc01dcaf3231f96...

[Prateek kumar]

You may find this article helpful.

https://snprotips.com/blog/2016/2/22/referencelist-attributes