Hi @Amit Dey1 ,
I trust you are doing great.
Yes, it is possible to display a specific record as the first row in a reference list variable in ServiceNow. To achieve this, you can use a GlideRecord query to retrieve the desired record and then manipulate the reference list variable's display value.
Here's an example code snippet that demonstrates how you can accomplish this:
// Assuming your reference variable is called 'my_reference'
var myReference = current.my_reference;
// Querying the table to retrieve the desired record (replace 'table_name' and 'sys_id' with your actual table and record values)
var gr = new GlideRecord('table_name');
gr.get('sys_id', 'desired_record_sys_id');
// Reassigning the display value of the reference variable with the desired record
myReference = gr;
// Now, you can use 'myReference' in your script or UI policy to display the desired record as the first row in the reference list.
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Thank you!
Regards,
Amit Gujrathi
