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Sidebar discussion in workspace

PreethiG6447769
Tera Contributor

Hi Team,

 

Is there any way to restrict visibility of sidebar discussion in activity stream for opened for user.

 

It must be available for agents, but if user with native role if they search the case, if shouldn't see it and join discussion.

 

PreethiG6447769_0-1762947593671.png

 

5 REPLIES 5

RaghavSh
Mega Patron

I doubt there is a way to do this with current setup.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn