simple after business rule not working

[juan9]

Im not sure what i am doing wrong haha.

when a record is created, and there is a after business rule that sets active to false, it does not work for some reason:

 

 

if i set the business rule to before it works.

here is a small video:
https://youtu.be/spq_8dQsuUA


if the rule was working when is set to after, would i get the updated record or would i have to refresh the page to see the updated record?

[Mark Roethof · Accepted solution]

Yes thats the expected behavior, because you should not do this after, you should do this before.

[Mark Roethof]

Also see this (bit old, though still valid):
https://www.servicenow.com/community/developer-forum/business-rule-not-setting-values-on-incident/m-...

 "It looks like you're running this on when = after, which you can't use to set values"