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SLA is showing 1 year later though given as two days.

Suzy
Tera Contributor

‎12-13-2023 01:22 AM

Hi All,

 

I have created SLA definition and given Duration as 2 days but SLA is calculating for 1 year. Please see the screenshots for the reference.

Can someone help in this issue.

 

Thank you.

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Suzy
Tera Contributor
In response to AndersBGS

‎12-19-2023 04:21 AM

Thanks for your reply. The issue is resolved now.

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