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‎09-08-2022 08:18 AM
Hi, we are experiencing very slow load times on opening the case form: sn_customerservice_case.
It is only on the case table and we have have related lists to load on request.
These load times of the form range but on average are 20 seconds plus. I have read through a lot of articles on best practice to improve performance, but i cannot pinpoint why the form is slow to load.
Is there any suggestions on how i can pinpoint exactly what is slowing down the performace when trying to open the page?
Solved! Go to Solution.
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‎09-08-2022 10:14 AM
I found it. I set debug to all in the ui.
I then impersonated the users, loaded the page. Then in the session log in the script debugger, it showed me which ACLs were causing a problem!
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‎06-12-2024 04:32 AM
Hi @M_iA ,
Can you please provide steps, I am facing issue while loading and resolving an incident it takes at least 20 30 sec to load an empty form and while resolving also.
