Slow catalog variable (item_option_new) editing

[tim2222]

Dear all,

Following the upgrade to London we've found the performance of the "item_option_new" form - catalog variable editing - is chronically slow. Best performance is 8 seconds to upwards of 30 seconds to view a variable. We raised this with Hi but have been told this is expected (!). This only impacts catalog admins but is obviously very frustrating when developing or revising forms.

I tracked the issue down to the "Table name" type fields, each of which contribute 2-3 seconds delay and there are three fields included on the form.

Are others finding the same performance issues?

Is there a workaround for this?

Thanks,
Tim

[Service_RNow]

Hi,

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Please mark reply as Helpful/Correct, if applicable. Thanks!

[jasonkist]

Did you ever figure this out? We are having the same issue.

[jasonkist · Accepted solution]

I did open a HISP and it's a known issue with KB0817507

[tim2222]

No I didn't find a solution. Hopefully SN will address this, although the entire interface for managing catalog development needs an overhaul.