snc_internal role is always auto generated by the system while creating any new service catalog item. What is the impact of this role?

subhasmita
Kilo Contributor

Hello,

"snc_interna"l role is always auto generated by the system while creating any new service catalog item. What exactly this "snc_internal" role is? What is the impact of this role? Is it a normal behaviour whenever we create catalog item "snc_internal" should auto generate? Is there any background script for which this role is auto created? 

Regards,

Subhasmita 

1 ACCEPTED SOLUTION

Daniele Songini
Tera Guru

Hi,

The Explicit Roles (com.glide.explicit_roles) plugin provides the snc_external and snc_internal roles.

When this plugin is activated:
  • All existing users are automatically assigned the snc_internal role. This role does not change existing access levels or system behavior. Rather, it provides a category to differentiate internal users from external users. All internal users maintain the same level of access as before the plugin was activated.

  • Newly created users are automatically assigned the snc_internal role when they first attempt to log in to the instance, unless they have been explicitly assigned the snc_external role. You can add the snc_external role to a new user before they first log in to the instance to provide external user rights.


read this, it is very exhaustive about the behavior of the role.

Explicit roles

Please mark this as "Correct Answer" if I have given you a sufficient answer to your question.

Best Regards,
Daniele

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7 REPLIES 7

subhasmita
Kilo Contributor

Hello Daniele,

Can you tell me how this "snc_internal" role is auto generated during creation of every catalog item or record?

Regards,

Subhasmita

Hi Subhasmita,

when you activate the Explicit Roles plugin, all existing users are automatically assigned the snc_internal role, and when you create a new user, it will also be given to him.

All existing ( and newly created ) ACLs that do not have a role requirement, are automatically assigned the snc_internal role.

So, the role is added only to the acl and to the users.
What do you mean by "auto generated during creation of every catalog item or record?"

Daniele

Christine C
Tera Contributor

Please provide a more detail explanation on as why on catalog tiles, are excluding SNC_external users... and our SNC_ Internal users are getting an error Request not found