Hi, I have created a DB View combining metric_instance && sn_hr_core_case (HRSD modules).We've granted read operation on the metric_instance table so that sn_hr_core.manager could read records. But now I get this message when impersonating to test us...
When I change the incident state on Hold and select reason awaiting caller then incident should automatic resolved in 2 days .
Hi There,I have placed a slush bucket for license table in catalog item. It shows some records from table in left bucket. My requirement is to get few records from left bucket to and get selected in right slush bucket automatically from client script...
hello.I am using the ServiceNow standard "simple list" widget to display tickets for incidents I have opened.Where do I change if I want to sort or filter the order of the displayed tickets? Regards,Ro
Hi Everyone, Im having the following issue with my Default view after creating a new view, a blank (empty) view was created instead of the correct one (Full) and now everytime I update the Default view all form sections get duplicated. Is this a kno...
Hi Team... How to restrict users to upload only one attachment at once via the add attachment(paper clip) icon in ServiceNow portal for widgets(using clone of the widget "ticket attachment"). could anyone please suggest... Thanks in advance. Regards...
Hello all, im working on a fix script to go through active records in a custom table and get the value of the two date and time fields, substract them and update the value for the Time for hire field. Can you help me with locating the issue? var gr =...
Hi, Currnetly i am getting an output as output = abcd, efgh, ijkl which i want to convert as ["abcd","efgh", "ijkl"]
Hi Everyone, I am using a Client Script and Script Include to check that the Outage Begin date should be with in the related change Window. This should work for all users in different time zones. The Client Script and Script Include works fine if the...
Hello everyone! I tried this script, but it returns falsevar answer = new GlideSchedule("sys_id").isInSchedule(new GlideDateTime()); gs.log(answer); type exclude I need the schedule job not to work on holidayshow can i do it?Thanks in advance!
I want to add a weather widget in the header of the Employee Center portal. But in the menu options there isn't any OOB way to add widgets in the portal header.Can anyone help regarding this?
Hi, I've made some SLA's in a DEV environment which work perfectly. However, when moving this update set to PROD environment, it does not work. When creating a new incident, no SLA attaches to it. The task SLA is empty. What could be the cause of thi...
Hi,How to get Last friday date through script include
Hello! I'm looking to make an update to the "Incident Work notes to Assignment to" email notification. By default it sends notifications to "Work notes list, Assigned to, Additional assignee list". However, I'd like to add an advanced condition where...
I am noticing that the HTML editor is not allowing users to scroll down to see there full email draft that goes beyond the editor window when the compose email window is maximized. If I put enough text there will be a scroll bar but it will not show ...
