Hi ,I Am trying to get the user details like department , user id , manager , when the requested for changes in Service catalog but i am not able to get it . Please find the script below and let me know if any changes has to be done. Script Includ...
Since "Display name" of Product Models [cmdb_model] table is the concatenation of "Manufacturer" and "Name" fields, when the "Manufacturer" field is blank, "Display name" starts with blank space as below...We would not like to populate "Manufacturer"...
I want to insert the current or previous date either in the subject or body of a scheduled report. How would I do that using the HTML Source Code? I am an end-user not a developer.
Hi all, Sometimes when i know the table's backend name then i struggle to find that table from filter navigator.For example : table name (im_idea_core) i know the table name but dont know how can i select this table via filter navigator.Please help. ...
I have one catalog item(Content Item) with content type as external content on which it goes to the external url . I would like to click the item and open the link in another tab directly. currently opens the item with the url. server codes and html:...
Suppose I applied onLoad onChange onSubmit Onell edit client script on a same form, what's is execution order of this. Which script will execute first.
Hi All, Please help in configuring below requirement- Incident in list view upadtes by self after 1 minutes.If a P1 incident is logged the corresponding assigned to team will get a audio alert so that they can act proactively. For this you can assu...
I am configuring a form and trying to get the names of related lists in order to utilize library g_list. What is the easiest way to get the name of the list?g_list.get(g_form.getTableName() + '.<listname>').setFilterAndRefresh('');
How to do bulk upload from excel sheet and to convert each row into one incident request. for example: 1.iam having header in excel sheet like the incident fields 2.first row data should create one incident (service request) ...
Is there any way we can replace the approval user in workflow using script ?or if there is any table where the approval user data is stored ?
Hi All, How can I send automatic emails with Survey to all users when incident & request state is closed?How can I set up the email and include the link of the survey within the email sent to all users? Thanks
Hello, I'm trying to restrict access to only a specific group(s) of some RITM records depending on the category of the item included in that item request, but for various reasons, i cannot use ACLs in this use case.So i'm trying to find a workaround ...
Hi all,I have a requirement to send a report to users with the following criteria:sc_req_item table where a variable contains groups that start with "Business". This seems simple enough until I realize that we have about 81 groups that have names st...
I have a custom table extending from cmdb_ci and I have column for which I want to enforce unique constraint. I have followed the ServiceNow documentation and made the necessary changes. As soon as I click on 'Save' or 'Update', the 'Unique' checkbox...
Hello. I am construction business rule, to generate pdf. The BR search with GlideRecord and push in array. In a loop, will be put in the pdf the field, etc... The code while (table_etiquetas_funci.next()) { obj_etiquetas_funci = "<html>...
