We have kind of a tricky request form to build. Boiled down, it is essentially like this: First, they will select an environment from a list. Some environments require an approval, others do not. Second, if an environment requires an approval, they...
Hello All, I have a complicated requirement that I am working through that I hope someone will help point me in the right direction. Requirement: A user needs to be able to request several roles at a time. These roles are based on Application and lo...
Hi, I am new to SNOW platform and need some help with the forms widget. My requirement is that on a single page I want to display a list of tickets/applications on the left side. When any of the ticket is clicked it should open up the record for Edit...
Hello all,I'm trying to write a business rule that manipulates a date/time string always provided to us in GMT, to then populate a date-time field on a record.I'm struggling to populate the field with the GMT time, ie it's always interpreted as the d...
Hello people! I have a Script Include that returns a value to a Catalog Client Script and puts it in a field on the Portal, this works fine for admin users, but when I impersonate the real requester it doesn't work and the value returned is always nu...
Hi Team, I need to access object of the join table. Any help? For eg: if we see below example, how can i access fields of incident table? Also orderBy is not supposed to be working. When i am trying to print the order, it is coming as undefined: //...
Is there anyway to get milliseconds on the glide.sys.time_format, sys_properties property? Servicenow only shows that you can do HH or hh for hour, mm for minutes, and ss for seconds in their documentation https://docs.servicenow.com/bundle/newyork-...
Hi I've created a Application Registry to connect to our AzureAD. If i go to the outbound rest message and click "Get oAuth Token" i receive the token and can run the API Call; however, i'm now attempting to refresh this token and run the call via a...
Hi all, I've made an scoped app on the sandbox instance, when the first version was done i published my scoped app. After publishing i've installed the app on the dev instance via System Applications > My Company Applications. When installed, i want...
Hi All, When an existing approver is removed and added a new approver by clicking on Edit button under Approval tab, it is skipping that approval activity and moving to the next activity before that added approver is approved. Let me know how this ca...
All other fields are returning as expected, instead of 'manager'. How can I modify this to not return a sys_id? function onChange(control, oldValue, newValue, isLoading){ var requester = ''; if(g_form.getValue('ConfirmInfoReqOtherChoice') == 'No')...
Our Chief Security Officer has asked if ServiceNow has a way to force API calls are only received from designated IP addresses. As a use case, we would like to only allow servers within our local network to be able to make API calls to our ServiceN...
In the OOB Form widget there is a code line like this : return $scope.data.f._ui_actions.filter(function(action) where does this '_ui_actions.filter refer to ? And how can I hide specific UI actions on the form widget. If I use 'Disable UI Actio...
Hi guys, We are trying to integrate Servicenow with box.com box.com is providing cURL command to connect to it. so we would like to use the same in service now. 1) can we execute curl command in service now ??? 2) is there any other easy way to in...
Hi all,1) Which is the minimum role required for approvers to approve standard changes in each distinct phase or request items/catalog items?2) Do all the members belonging to the CAB approval group need any role to approve?
