For some business situations, we have to make some ad-hoc entries in a table. These entries should have custom value for sys_created_on field. I tried followings: 1. Inactive the ACL *.created_on: Didn't worked. 2. Return true from the ACL *.created_...
Hi TeamHow to enable this two "Email Sending is Non-Operational and Email Receiving is Non-Operational". because of this issue im not able to Send or Receive the Emails, so can any one help me to resolve this issue
Need to Hide Comments from CSM workspaceHow to Hide Comments that is present only in the left hand side / the marked one. i need the comment that is available in activity section should be present
Hi All, I am using below script in scheduled reports to check the month, but the script is not working It shows invalid function def in logsfunction checkMonths(){var a = false;var triggerMonths = [1,3,5,7,9,11];var currentDate = new Date();var curre...
Requirement is to Disable the clickable link From list layout in CSM/fsm configurable workspace.
Hi what if I want the field to be mandatory while "--Please select---" is displayed, instead of "--None--? I don't want it counted as a selection choice, field to remain in a mandatory state? Once I added "--Please select--" as one of the choices, ...
Hello,I'm working on a catalog item which has a Multiple Choice Variable with 2 choices:- Current Year- Next Year I would like to make the choices dynamic, for example today the choices would be -2022 and -2023, and on 01/01/2023 choices would become...
I noticed that when calling a UI Page from a workspace agent, the tinymce plugin points to .. "/scripts/tinymce_default/node_modules/sn-tinymce/js/tinymce/plugins/as_synceditorheight/plugin.min.js" However, the file doesn't exist. It raises a ERR_ABO...
Hi Team,I have a challenge which I believe has a simple solution, but I cannot work out the characters to put in my script, to create a simple line break. I have a Custom Popup Alert Message which triggers on the Desktop (as opposed to Service Portal...
Hi All we have created couple of tags in the "Tags" table and viewable by " groups and users ,owner as 'me' Te think is , it not showing groups users ,only owner i can able to see what is the problem
Hello, I have a requirement to prevent a parent ticket from closing if the child ticket has an opened task assigned to it. As of right now, I have two BR's. 1. Close child ticket when parent ticket is closed.2. Prevent ticket from closing if there is...
Admin able to see Toggle template bar. But for impersonated user not able to see toggle template (•••) on the header of the form.
Good Afternoon, I have a requirement to create real-time notifications in a user's browser. We would do this via websockets, but ServiceNow does not support websockets OotB. In researching for this, I stumbled across the Buzzpost.io application from ...
Two questions to ask yourself: Do you know the difference between variable assignment and declaration?Do you know the difference between global and local variables in JavaScript?In the following, I will show you an example of what can go wrong with v...
Good day all, I'm currently struggeling with a while cycle, which we need to run trough whole table.Basically I'm creating a business rule on table 1, and I need it to update table 2. The tables are connected trough account name. We managed to fixed ...
