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How to set custom value for sys_created_on field?

For some business situations, we have to make some ad-hoc entries in a table. These entries should have custom value for sys_created_on field. I tried followings: 1. Inactive the ACL *.created_on: Didn't worked. 2. Return true from the ACL *.created_...

TT3 by Kilo Guru
  • 1078 Views
  • 5 replies
  • 0 helpfuls

Hide comments

Need to Hide Comments from CSM workspaceHow to Hide Comments that is present only in the left hand side / the marked one. i need the comment that is available in activity section should be present 

Invalid Function definition Error in logs

Hi All, I am using below script in scheduled reports to check the month, but the script is not working It shows invalid function def in logsfunction checkMonths(){var a = false;var triggerMonths = [1,3,5,7,9,11];var currentDate = new Date();var curre...

TapishSharma1_0-1668082117580.png

Resolved! Catalog Item | Multiple Choice / Radio button | Dynamic choice

Hello,I'm working on a catalog item which has a Multiple Choice Variable with 2 choices:- Current Year- Next Year I would like to make the choices dynamic, for example today the choices would be -2022 and -2023, and on 01/01/2023 choices would become...

Sylvain12 by Tera Contributor
  • 2373 Views
  • 5 replies
  • 3 helpfuls

Service Catalog Custom PopUp Alert Message on Desktop view

Hi Team,I have a challenge which I believe has a simple solution, but I cannot work out the characters to put in my script, to create a simple line break. I have a Custom Popup Alert Message which triggers on the Desktop (as opposed to Service Portal...

WazzaJC by Tera Expert
  • 2193 Views
  • 8 replies
  • 0 helpfuls

Resolved! Tags are not showing in the incident/request forms?

Hi All we have created couple of tags in the "Tags" table and viewable by " groups and users ,owner as 'me' Te think is , it not showing groups users ,only owner i can able to see   what is the problem

sukran by Mega Sage
  • 1663 Views
  • 2 replies
  • 0 helpfuls

Resolved! while(current.next())

Good day all, I'm currently struggeling with a while cycle, which we need to run trough whole table.Basically I'm creating a business rule on table 1, and I need it to update table 2. The tables are connected trough account name. We managed to fixed ...

MichalKeluc by Tera Contributor
  • 3773 Views
  • 10 replies
  • 0 helpfuls