Building a Test for our Service Portal Form. The Portal Page only has the 1 widget on it (which actually uses g_form in the client script) Step: Open a Form (SP) Result: FAILURE: g_form is not defined. A valid form must have g_form defined I did fi...
Hello,Novice ServiceNow "developer" that would like to know what is the recommended practice for creating a global function that would get the sys_id of a specified record. We use scripts in our record producers to set values for various reference fi...
I have a requirement that the user wants to set the value in a Date field to populate to today's date plus 5 days out. Any ideas on how to do this? It's just a date field I assume it's something in the default value that could achieve this I just ain...
Good day everyone, I have a requirement, where I need to disable the work note notification for some groups. This is drawing unnecessary emails to the users. Thanks Kevin
I have added a variable on a RITM, called 'Related Change' which is a reference to the change table.When i select a change on the RITM form, I would like this to be displayed on a change ticket, under a related list.I have created a new relation, cal...
We are trying to create a Send Email custom UI Action on one of our Service Portal page similar Send Email from the backend on any of the form/ticket. We are also looking for ability to preview the email before clicking Submit. So, was looking if any...
Hi, I am trying to get the next number based on RowCount output. Here is the script var existingCI = new GlideAggregate('cmdb_ci'); existingCI.addQuery('company','81fca4cbac1d55eb355b4b6db0e3c80f'); existingCI.addAggregate('COUNT'); existingCI....
I'm getting a list of results from an external API REST call in an Action. The Flow ForEach construct specifies that it loops over Records. I've noticed that it will also iterate over List field types in a table object (though that may be because the...
Hi, OOB display name of asset is combination of Asset tag & model id. But I want the display name of asset to be same as CI name. Please suggest some solution. Thanks
Hi, community I'm having a bad time trying to update a user preference from the Service portal, basically what I need to do is when a user clicks on a link labeled "Dismiss" it will update a user preference to false, and the element will not appea...
What is the best way to retrieve the current URL in a Service Portal widget?
Hello Everyone, I have created a table with two fields: fields:Catalog item (Reference to sc_cat_item)Server size (Choice list), with two options:Label: "Small Access", value: "small"Label: "Small Office", value "small" (yes, the same value) Set the...
Hi,From past two days i am getting the following error message whenever i try activating a plugin...Is there a way to kill the running operation or to check the progress of of the running operation??? i have been waited two days still getting the sam...
Is it possible to change some part of text's color shown using alert message in catalog client script? like alert("If you choose category as personal laptop, then you have to attach <font color='red'>email approval from your manager</font> with this ...
Hello Everyone, Every time I have worked with duration fields, it is challenging in some type This time it is modifying the duration field value based on a start date and end date. Ideally, we set the value for duration fields like this g_form.setVa...