I collecting incident information via forms. That collected information i'm processing via power automate. That results in an url that creates a case in our servicenow environment. That works well for text fields like priority, urgency, description. ...
We have a module on Change > Create New.I would like to FORCE that module to ALWAYS open the create new form with the default view.I edited the Application Menu and added the name of the view.However, it does not work! If the user has another view (s...
Hello, Does anyone have examples of function fields? I would like to see how they work and what is the syntax of the function definition. Thanks, Chad
I have a UI action to Close Task. It sets the current state to Closed Complete and Updates the ticket:current.state = 3;current.update(); I also have a UI policy that if the State is Closed Complete it makes additional fields mandatory. In native vie...
How to create incident from one instance to other instance using rest inbound integration without using postman step by step.?
Currently, I have an Assignment Group choice list reference qualifier based on the Assigned to filed. If the Assigned to field is not empty then the Assignment Group choice list only displays the list of groups the user belongs to. It works great. I ...
Is it possible to use a Catalog Client Script to verify that an entry is unique?i.e. I have a select box (Yes/No) where there can only be one record with a "Yes" value. (There can be multiple records with a "No" value.)Is it possible to check for th...
Our company is in the midst of rebranding. In the Service Portal, I've changed the logo and the header cooler but I need to increase the height of the header and can't find where that is set at. Does anybody know?
Hi,I have added a few languages to an existing NLU model. All have required intents and utterances. All are trained published and mapped to VA. I have also enabled all languages in sys_cs_nlu_language where NLU driver is Servicenow NLU. Problem-When ...
Hello everyone , I just want to ask that how can we find out of the box notifications (OOB) in ServiceNow Instance that we want to edit for a particular service catalog item. Thanks in advance.
Hello Team,I am trying to understand the sys_cache_flush table, how to read this table.I do see catalog, Key, Sequence, system ID different columns there but not able to read what kind of information this table do provide us.I only get that it is rec...
Hi,I have created SLA for my Service Catalogs. For these Catalogs I want the SLA to run once the Catalog Approved so that it takes Start time as Service Catalog approved time. So I have not selected Retroactive Start. But the issue is the Actual elap...
Hello All, I use to define general functions in onLoad Client Script which are later used in onChange Client Scrips - but this does not work for Catalog Client Scripts !. Does anyone know how this can be achieved for Catalog Client Scripts? Thanks an...
Hello, does anybody know, how can I delete or change custom URL of already saved custom URL record in Custom URL module? Clicking on Delete button doesn't do any action in the list. I tried even disable custom URL sys property but didn't work.Thanks ...
Hi everyone, Can you please have a look at this? https://www.servicenow.com/community/sysadmin-forum/dependant-values-not-working-in-state-choice-list/m-p/2410491/emcs_t/S2h8ZW1haWx8bWVudGlvbl9zdWJzY3JpcHRpb258TEJHR09YS0FJTUxORjV8MjQxMDQ5MXxBVF9NRU5U...
