Hello, I would like to skip redundant approvals on RITMs.All of our RITMs currently go to the requested for manager to approve and from there, there are typically additional approvals. If one of those additional approvals is being routed to the perso...
Hey everyone! I typed out a fix script that is designed to checked for users that are inactive and have a termination code on their AD Attribute 5 field. Then to delete those roles and groups from the user. It worked out perfectly and did exactly wha...
Hi, I am creating an approval email notification where I need to display the values of a multi row variable set. I created an email script but is only returning the sys_id. So far this is what I have(function runMailScript(/* GlideRecord */ current, ...
Hi developers, I have this scenario.I need to create a sys_property string entry with a comma-separated list of valuesI need to read it in a flow in Flow designerI need to loop for each value in the stringI'm currently stopped in step 3.I created the...
Hello Guys, I am facing error : as Error: Cannot find function split in object while using flow designer. When I am using below code in the BG it is working fine, Flow Designer: Operation(cd0c40d98796495069a6a6480cbb3520.If$1.086776ad87f259101844986...
I was trying to run the following code and getting Unparseable Date:'1' Error. In the below code I was querying database view which contains view tables : Assessment Instance Question, Assessment Instance and HR Case. I tried modifying the code and n...
I want to hide "Impersonation" option in ESC portal for the users who does not have "Admin" as well as "Impersonator" role.
Is there a way to calculate the total for this? The quantity will still need to be multiplied based on the price per size of the drink and I wanted to store the total into another variable that is not inside the multi-row variable set. Is there also...
Hi Team, I have one Catalog Item (Hardware Item) and It is having one variable ("Is Testing Done") & Field "Testing Done?" is present in Hardware Table. I want to map "Is Testing Done") & Field "Testing Done?". Kindly Help Me.
HI in Rest message GET response we are getting the names list i need to display those names list in variable &the variable type is select box (names_list) ..those names are dynamic if new value coming in rest message response i need to create new q...
When posting attachment from ServiceNow to Jira by using mid server (script include) , I am getting error . Does anyone have the solution for this ?
Hi all, I followed this post and have a business rule that is copying attachments from Task to RITM. It copies all attachments from Task to RITM each time a new attachment is added to Task. For my scenario, I would only like the newest attachment...
I am working with a catalog item. I have a delivery location field which is referenced with location table. Now I want to auto populate the delivery location field based upon a requested_by field. The delivery location should be requested_by user's l...
Hi Everyone, I have created UI action in agent workspace to open pop up.1. When I click on the button then pop up should open with record list of table.2. And when I click on any record , it's details should get populated in additional notes ( cases ...
Hi Team, We had an issue with workflow so requests were not closed properly & we have fixed that issue. But want to close the old records. RITM state is set to Closed Complete on them but Stage is still showing as Fulfillment and REQ is also active. ...
