Hi, if a Problem has an active ProblemTask or an active attached Incident, it should not been closed. I use an on before BR. current.setAbortAction works but the Form does not reload. (function executeRule(current, previous /*null when async*/ ) { ...
I can't figure out how to accomplish this story within Servicenow. I've been looking all over for ways how to restrict access based on a role to an emergency change, but I can't seem to find any. "As a change manager, I want only change managers (mem...
Hi All, I am unable to see the Global Domain option when I click on the Domain scope to. Any one any idea why is that so ? Thanks,Uma
Hi All,while running health report , we are getting below error semaphores default available[2]semaphores default available[0]how to fix this error?Thank you,Shabbir
I have a function to track down references to a particular sys_id in various tables:_getTableReferences: function(refTable, sysId) { }The refTable param is like so:{ "table": "incident", "column": "location", "condition": "sys_created_on>=javas...
Hi All, I used this link from the forums to create a Related Attachments relationship on the sys_attachment table. Script - (function refineQuery(current, parent) { var tableName = parent.getTableName(); var queryString = "table_name=" + tableNam...
How to make KCS Knowledge Base (demo data) knowledge base to be available in the PDI instance.I installed com.snc.knowledge_advanced plugin but not able to see this knowledge base
Hello! I'm trying to create an API integration via REST to JIRA. I have been following the JIRA api documentation (https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/#creating-an-issue-examples). I have made a Rest message th...
Afternoon all. Has anyone had any luck in creating a Standard change via rest api servicenow to servicenow I created a standard change template, then on the end point (see below) put the sys id of that template but it fails when trying to create with...
Hello Reader, I have a requirement to set Group Approval on the RITM for a Catalog Item. So, there is a Single Line Text type variable - 'Approvers'. This field has the name of the Group that should be set as the Approval on the RITM. For the Catalog...
We have a requirement to highlight the VIP users in interaction table in Agent Workspace in form view in servicenow.Let me know if anyone have any idea on how we can implement that.I have implemented it in incident and interaction table using the cl...
We have a notification which is triggered by an event and in business rule we have mentioned user email so that he can receive notification but wrong user was receiving notification. Can any one help me with this
Could you please suggest me Is it Available desktop version on ServiceNow?
Hi All, I'm Getting a Error 'org.mozilla.javascript.NativeArray@ede053' while running a before BR Script (function executeRule(current, previous /*null when async*/ ) { var grChildTask = new GlideRecord("u_model_resource"); grChildTask.addQuer...
Hi ,I have written the code but not moving attachment from one instance to other instance.I have used Rest api i have written code but not moving from one instance to other instance ,kindly provide me is it correct if not correct then provide st...
