Soap Message error

SME · ‎10-30-2015

Hi, my SNOW is trying to consume external web service but after I provide the wsdl in SOAP message module and click on Generate Sample SOAP messages. I get the below error :-

Unable to load WSDL: java.lang.RuntimeException: java.net.UnknownHostException: vtordaxdv02:java.net.UnknownHostException: vtordaxdv02

Can anyone tell what is the issue...how to fix it? Also, there is no place here where I can provide the mid server....?

SME · ‎11-12-2015

Thanks Mike.

what we did now is because ServiceNow is not able to create those functions automatically. I manually created the function and used basic authentication. But the soap endpoint and function did not look correct thats why it gave bad request error.

To get over this error, AX guys are giving us soap message envelope and by using that we are able to get the response successfully. and status code 200.

Thanks for all help and support.

View solution in original post

Bharat23 · ‎11-10-2015

Have you enabled basic authentication in every function that you intend to

use inside the soap message and provided the user ID and password?

On Tuesday, November 10, 2015, manapt25 <community-no-reply@servicenow.com>

SME · ‎11-10-2015

yes

ChrisBurks · ‎11-12-2015

Mansi,

Glad you got it worked out.

shilpa12 · ‎01-16-2018

Hi Mansi,

I am getting the same errors when I am trying to integrate SNow with HPSM. I am unable to genarate the SOAP messages. Can you please tell me any steps to generate the SOAP Envelopes on the HPSM Dev server?

BR

Shilpa