Some topics are not showing in designer

Vedavalli
Tera Expert

I'm having one topic named as Now Assist - Synthesized Result Handler it is present in sys_cs_topic but not showing in designer how to edit that topic ?

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Vedavalli 

is that topic published and added under correct type etc?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

type is standard

kaushal_snow
Mega Sage

Hi @Vedavalli ,

 

It’s often because the corresponding sys_cb_topic (design time topic record) is missing (i.e  the cb topic id field is null), so the Designer can’t index it.....to fix, you can inline edit the CB Topic ID on the sys_cs_topic record, manually create a matching sys_cb_topic record (with the same name and settings), then republish or refresh the topic, after which it should show up in the Designer....

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/