Sort Option AI search is stuck in washinton release

[Anup9431]

Hello Team,

 we are facing a strange issue related to AI search sorting. After the upgrade to Washington, the sorting is stuck. It is always showing 'Most Releveant' and we cannot click the dropdown to select the 'Most Recent'. 

Any idea is appreciated.

Thanks!

[Community Alums · Accepted solution]

Hi @Anup9431 ,

Please try Disabling the Sort option and enable again.

1. Navigate to All > AI Search > Search Experience > Search Applications.
2. Open the search application configuration that you want to disable a search result sort option for.
3. In the Sort Options related list, open the search result sort option that you want to disable.
4. On the Sort Option form, clear the Active option and select Update.
   For a description of the field values, see Sort Option form.

[Mohammed Unwala]

@Anup9431 did the solution Sandeep provided worked for you? We are facing the same issue and tried the same steps for ESC Default search configuration record and it didn't work. Still don't see most recent in the dropdown.