SOW dashboard opening in platform list view

Jenna · ‎06-06-2024

After Upgrading to Washington DC Patch 3 Hotfix 1, when in SOW, data visualizations are opening in platform list view instead of inside SOW. See screenshot. It's when we are in SOW > dashboard tab > click on 4 it should open a list in SOW, but opens list view in classic platform.

Jenna · ‎06-24-2024

There is a known problem addressing this concern # PRB1743694 - Dashboards in other workspaces navigate to UI 16 by default. Needed to update Platform Analytics plugin to version 4.1.2.

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Dr Atul G- LNG · ‎06-06-2024

Check is any property missing or try to repair the plugin once.

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Dr. Atul G. - Learn N Grow Together
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Jenna · ‎06-07-2024

I've checked for updates, repaired the plugin. How would I check if a property is missing?

James Chun · ‎06-07-2024

Hey @Jenna,

Is the dashboard tab/page part of the OOB package?

I could be wrong, but I don't see the tab/page in the SOW, and wondering if it has been customized.

If so, you may need to adjust the event handler of the component.

Cheers

Jenna · ‎06-24-2024

There is a known problem addressing this concern # PRB1743694 - Dashboards in other workspaces navigate to UI 16 by default. Needed to update Platform Analytics plugin to version 4.1.2.