Hi,
On our incident table we have the caller_id field and a u_requested_for field. In SOW in the Record Information section there is a contact card for the caller_id user. We also want to have a contact card for our u_requested_for field which is also a reference to sys_user table. I have created a variant Record SNC page along with a Record Information SNC to customize what's displayed. However when I duplicated the existing caller_id contact card I can not figure out how to make it point to our u_requested_for field. I have tried creating a data source that pulls in record data but I do not know how to make that dynamic and when I try to set the subheading on the contact card, it is always blank. Any help would be greatly appreciated.
