SOW View - removal of fields

tindiz
Giga Guru

hello, I am in SOW view and I would want to remove the Comments and Works notes field on the left side and just leave the one in right (compose) however, there is no way for me to do it. If I remove the comments and work notes field on the form layout then both of them will get removed from the form of course.

 

But is there anyway I could just leave the one in right (compose)? 

 

tinadizon_1-1708485438316.png

 

 

1 ACCEPTED SOLUTION

Tai Vu
Kilo Patron
Kilo Patron

Hi @tindiz 

You can try the OOTB client script below, which is used to hide the Notes section in the Incident form in sow view.

Name: Hide notes section

URL: https://<instance_name>/sys_script_client.do?sys_id=8bdc00d153c001108b91ddeeff7b120c

Screenshot 2024-02-21 at 11.09.54.png

 

Cheers,

Tai Vu

View solution in original post

8 REPLIES 8

I assume they are the same. either we can hide both or show both. As per my understanding.

Please mark helpful if it is helpful.

As they are the same. Either we can hide both or show both as per my understanding.

 

Please mark it as helpful if it is helpful.

Tai Vu
Kilo Patron
Kilo Patron

Hi @tindiz 

You can try the OOTB client script below, which is used to hide the Notes section in the Incident form in sow view.

Name: Hide notes section

URL: https://<instance_name>/sys_script_client.do?sys_id=8bdc00d153c001108b91ddeeff7b120c

Screenshot 2024-02-21 at 11.09.54.png

 

Cheers,

Tai Vu

This worked! Thank you so much! @Tai Vu !