SOW workspace enhancements- add attributes for opened for

[Community Alums]

• As a walk-up technician, when I login to Service Operation Workspace, and work on Walk-up Interaction record, I should see below attributes of Opened for in right-side panel
  • User id
  • Employment Type
  • Manager
  • Legal hold

[Dr Atul - LNG]

Hi @Community Alums 

Hi @Community Alums 

To make this possible, you need to copy/and then edit the Record Information SNC. which is under the contextual side bar. This video will give you a path for the same:

https://www.youtube.com/watch?v=7TOdfHdpLUg

[Ankur Bawiskar]

@Community Alums 

you want extra fields to be shown in Record information tab?

at which place you are referring?

[Community Alums]

In the opened for card, under opened for user name we have to display other attributes 

[Dr Atul - LNG]

Hi @Community Alums 

Did you check the link i shared?