Specific Field in Work order form not visible by other users.

cpinedatx94
Tera Expert

I have created a work order form and one of the fields only the admins like me can see. How do i fix it to where other users can see this field as well?

1 ACCEPTED SOLUTION

Marcos Kassak
Kilo Sage
Kilo Sage

Hi @cpinedatx94,

 

Try leveraging ACLs in this case:

 

https://docs.servicenow.com/bundle/vancouver-platform-security/page/administer/contextual-security/t...

 

And make sure to check if there is any other rule so you don't overlap and get conflicts.

 

If you found my answer helpful or correct in any way, please don't forget to mark it to help future readers! 👍

 

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Kind regards,


Marcos Kassak
Solution Consultant  🎯

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5 REPLIES 5

Hey, it was all you. Good job debugging and applying the adjustment. Happy to help!