we have configured redirection in such a way that User with or without any role, their first entry is to the portal. For which we made changes to SPEntryPage as mentioned in KB0746730.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730
The issue is after the first login, so when an user with an itil role try to navigate native view using (ex: dev.service-now.com), he still gets redirected to portal rather than native view. I want users to have control of where they navigate after first login.
If they give dev.service-now.com, it should get them to native view.
If they give dev.service-now.com/sp, it should take them to portal.
