SSO implementation setup process?
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‎03-15-2024 02:21 AM
Hi All,
SSO implementation setup process?
We have two portals one for internal ITSM users and the other one for External CSM contacts
How can we setup SSO for both internal and external without any process deviation
Please provide any useful documents or videos
Best practices need to be followed as a part of the implementation
Another complexity for many users is having one user account and one contact account with the same name emails ids, so how can we route them to Internal and external portals
Thanks in advance for the response
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‎03-15-2024 02:30 AM
Hi @Shantharao,
this may help you
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0794087
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‎03-15-2024 02:36 AM
Hi @Shantharao
https://www.servicenow.com/community/developer-articles/single-sign-on-setup-in-20-mins/ta-p/2317559
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