SSO login error

[dasojisanto]

Facing the following error as shown in the image while testing the Azure SSO IDP, Please provide some debugging info.

[GlideFather]

Hi @dasojisanto 

I just commented your post but there were links and sometimes Community moderators need to review it and it takes time...

However, please review following things:

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0814564
• https://www.servicenow.com/community/sysadmin-forum/resolved-azure-entraid-sso-quot-subject-confirma... 

Let me know in case you cannot access the KB Article

[dasojisanto]

Hi KamilT, thanks for your prompt response. I tried all these steps, but still not able to fix this issue. Could you help me with any other debugging techniques or fixing ideas?

[GlideFather]

@dasojisanto 

"SSO Login Test Result"

Does it mean that it is for the very first time and you test the connection?

Or that it is connecting in TEST environment?

[dasojisanto]

I'm trying it in the dev environment. The IdP has been created successfully after the Single Sign-On setup was completed in the Azure portal. However, the issue is with the ServiceNow IdP — I'm getting an error while testing the connection.