Standard Change Template - Enable editing Short Description only for 2 change templates

[Santosh37]

Hello,

Standard Change fields are read only and locked as defined in the properties such as Short Description, Description, Change Plan etc. 

I would like to enable editing Short Description field only for 2 Standard Change templates but still want to apply the non editable for rest of the standard change templates so i cannot change the property as it applies to all. Any idea how to achieve this? Thanks 

Best Regards

Santosh 

[Dr Atul G- LNG]

Hi @Santosh37 

This isn't a good approach, my friend, as it will break the consistency between templates, and the properties will apply to all or none. You could try using client scripts on specific templates, but I would again recommend not doing this.

[Santosh37]

Hey Atul,

Yes, This is not standard and we are doing some testing and there is a need to accomplish this to meet some objective. Appreciate your inputs. Does client script work for this? will it override property settings? 

[Dr Atul G- LNG]

Hi @Santosh37 

I think yes, the reason is that once the template is applied, you get the values on the change record. Now, through a client script, you can check if the value is coming from the template and make the field read-only = false. Give it a try in the PD