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Standard Change Template values not getting applied in Service Operations workspace

VijayshankaK
Tera Expert

I have created Standard Change Template  its working fine in Native UI , i also checked SOW View  its having template values . but when i open SOW and create standard change from pre approved changes values are not populating

 

 

 

 

 

 

@itsm @itil @sndev @Rachna 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @VijayshankaK 

 

I tested this in my PDI and it is fine. Could you please repair or update the SOW to latest version and test.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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