Standard Change Template values not getting applied in Service Operations workspace

VijayKummamuru
Tera Expert

‎04-09-2025 10:06 AM

I have created Standard Change Template  its working fine in Native UI , i also checked SOW View  its having template values . but when i open SOW and create standard change from pre approved changes values are not populating

 

 

 

 

 

 

@itsm @itil @sndev @Rachna 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-09-2025 10:10 AM

Hi @VijayKummamuru 

 

I tested this in my PDI and it is fine. Could you please repair or update the SOW to latest version and test.

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Dr. Atul G. - Learn N Grow Together
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