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‎07-20-2022 01:02 AM
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‎07-20-2022 10:51 PM
Check the 'Standard ticket configuration' of the table:
https://[INSTANCE].service-now.com/now/nav/ui/classic/params/target/ticket_configuration.do%3Fsys_id%3D33ad80e787f10010e0ef0cf888cb0b87%26sysparm_record_target%3Dticket_configuration%26sysparm_record_row%3D1%26sysparm_record_rows%3D8%26sysparm_record_list%3Dactive%253Dtrue
The 'info fields' section enables you to show/hide fields.
If my answer helped you in any way, please then mark it as helpful.
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‎07-20-2022 01:04 AM
Hi,
You would be required to cloned the widget and make modification in the widget to reflect more field on the standard ticket page
Regards,
Deepankar Mathur
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‎07-20-2022 10:51 PM
Check the 'Standard ticket configuration' of the table:
https://[INSTANCE].service-now.com/now/nav/ui/classic/params/target/ticket_configuration.do%3Fsys_id%3D33ad80e787f10010e0ef0cf888cb0b87%26sysparm_record_target%3Dticket_configuration%26sysparm_record_row%3D1%26sysparm_record_rows%3D8%26sysparm_record_list%3Dactive%253Dtrue
The 'info fields' section enables you to show/hide fields.
If my answer helped you in any way, please then mark it as helpful.
Mark
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark