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Standart Ticket configuration - custom widget

Kamil Smusz
Kilo Sage

Hi Experts,

I have strange issue. I trying to add custom widget to Standard Ticket view. Tab name is called Approvers.find_real_file.png

I created new widget for it and when i testing it using widget editor i see all data in preview, but when i add this widget to Standard Ticket it's not working.

find_real_file.png

find_real_file.png

Do you have any idea why it's not working?

BR,
Kamil

 

1 ACCEPTED SOLUTION

Kamil Smusz
Kilo Sage

Problem solved. Widget can't have ID field empty. After adding it and cleaning cache it will work 🙂

View solution in original post

20 REPLIES 20

If i good remember i commented/deleted few lines of code there to adjust it to my needs but feel free to improve it 😉