State transition in HRSD

[Snow-Man]

Hello everyone,

I am pretty new to HRSD and need your help. 

I am asked to configure the state transition for HR CASE MANAGEMENT 

I would to like to know how can I create one state model and on which HRSD table so that the state lifecycle works on all HRSD cases. 

this is the SS of how states should be configured.

how can I do this? should I go with state models and if yes (as cases have different COEs so they are in different tables sn_hr_core_case_operations, sn_hr_core_case_payroll, sn_hr_core_case, etc) so when I am trying to make a state model for sn_hr_core_case_table, states are only working for the cases which are linked to only that particular sn_hr_core_case. 

Thanks in advance, 

Sorry if you find this as a silly question, haha

Snowman

[Mark Manders]

Why create the same question twice within a minute? Can you give people the time to respond at least?
https://www.servicenow.com/community/developer-forum/state-transition-in-hrsd/td-p/3011868

[Snow-Man]

it shows an error for me when I try to post it on HRSD forum, so I tried to post it on the developer forum and then I received a notification that it is posted on HRSD forum as well. My bad, sorry.

Been happening with me twice or thrice

[Sandeep Rajput]

@Snow-Man Ideally, the inheritance should work on state models too and you should create the state model on the parent sn_hr_core_case table. The state model defined on the sn_hr_core_case table will be used by the child tables e.g. sn_hr_core_case_operations, sn_hr_core_case_payroll etc.

[Snow-Man]

I wonder why inheritance isn't working even in my pdi. If I am making State model on sn_hr_core_Case, it is working only for cases which have hr case as their task type, for other cases it is not working.....It seems like I need to make for all child tables