Step based fulfilment - catalog builder
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08-05-2024 05:24 AM
Hello,
I would like to add a task that will be only created if the previous task
So, I have 4 different tasks that have order 100 and they are triggered depending on the conditions
i would like to have a task 200 that will be triggered if the task 100 is CLOSED INCOMPLETE.
Is this possible to configure?
Thanks!
2 REPLIES 2
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08-05-2024 05:26 AM
Move away from the steps and create a flow for this item.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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08-05-2024 05:27 AM
Yes , but as @Mark Manders go for Flow, it will be easier.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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