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Step based fulfilment - catalog builder

dev_K
Tera Contributor

Hello,

 

 

I would like to add a task that will be only created if the previous task

 

So, I have 4 different tasks that have order 100 and they are triggered depending on the conditions

dev_K_0-1722860572874.png

 

i would like to have a task 200 that will be triggered if the task 100 is CLOSED INCOMPLETE.

 

Is this possible to configure?

 

 

Thanks!

 

 

 

2 REPLIES 2

Mark Manders
Mega Patron

Move away from the steps and create a flow for this item.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG
Tera Patron
Tera Patron

Yes , but as @Mark Manders  go for Flow, it will be easier. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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