Submit button is not visible under comment field for kb article.

Puneet4418
Tera Contributor

‎10-12-2023 08:43 PM

Hi,

we have an issue where "Submit" button is not visible under any kb article in portal view.

I have checked the related widget and there is no issue.

 

Pankaj3886_0-1697168492264.png

However, the same is working fine in other instances.

 

Pankaj3886_1-1697168542379.png

 

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1 REPLY 1

Samaksh Wani
Giga Sage
Giga Sage

‎10-12-2023 10:51 PM

Hello @Puneet4418 

 

Go to Service Portal > Widgets > Search for KB Articles Comments widget.

 

Compare the script or code with other instances code, If it is same you need to raise a HI ticket for servicenow.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

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