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04-24-2020 01:35 AM
Hello,
How can we remove the suggestion icon next to Short Description on the Incident form?
We have a requirement to only remove this on the incident form and not other task tables.
Thanks
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04-24-2020 01:43 AM
Hi
Go to short description -> configuration dictionary -> choice remove suggestion and add none.
Please mark helpful and correct.
Regards
Nikhil

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04-24-2020 02:03 AM
Ah your right... I see I did this with also adding a onLoad Clients Script:
So in case of Archana. this would be lookup.incident.short_description.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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04-24-2020 02:05 AM
i would never recommend for DOM manipulation .
may i know the use case ?
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04-24-2020 02:17 AM
Hi Archana,
There is not out of the box way to do this; use onload client script on incident form and use below script
you will have to use DOM manipulation for this which is not recommended; ensure isolate script field is set to false
function onLoad(){
document.getElementById('lookup.incident.short_description').style.display = 'none';
}
this will hide the icon
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader