Suggestion icon removal

Archana Singh1
Tera Expert

Hello,

How can we remove the suggestion icon next to Short Description on the Incident form?

We have a requirement to only remove this on the incident form and not other task tables.

 

Thanks

1 ACCEPTED SOLUTION

Nikhil Phalke
Kilo Guru

Hi 

Go to short description -> configuration dictionary -> choice remove suggestion and add none.

 

Please mark helpful and correct.

 

Regards

Nikhil 

View solution in original post

12 REPLIES 12

Mark Roethof
Tera Patron
Tera Patron

Ah your right... I see I did this with also adding a onLoad Clients Script:

find_real_file.png

So in case of Archana. this would be lookup.incident.short_description.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Harsh Vardhan
Giga Patron

i would never recommend for DOM manipulation . 

 

may i know the use case ? 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Archana,

There is not out of the box way to do this; use onload client script on incident form and use below script

you will have to use DOM manipulation for this which is not recommended; ensure isolate script field is set to false

function onLoad(){

document.getElementById('lookup.incident.short_description').style.display = 'none';


}

this will hide the icon

find_real_file.png

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader