Suggestion icon removal

Archana Singh1
Tera Expert

Hello,

How can we remove the suggestion icon next to Short Description on the Incident form?

We have a requirement to only remove this on the incident form and not other task tables.

 

Thanks

1 ACCEPTED SOLUTION

Nikhil Phalke
Kilo Guru

Hi 

Go to short description -> configuration dictionary -> choice remove suggestion and add none.

 

Please mark helpful and correct.

 

Regards

Nikhil 

View solution in original post

12 REPLIES 12

Nikhil Phalke
Kilo Guru

Hi 

Go to short description -> configuration dictionary -> choice remove suggestion and add none.

 

Please mark helpful and correct.

 

Regards

Nikhil 

Hi Nikhil,

short_description field is at task level and if you update anything on it; that would be a global change which is not recommended.

It would update change, problem etc all child tables

Archana only requires it to be happening on incident table and not on all child tables; so I don't think your answer would wok here

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Archana  did you change your requirement ? 

 

because the answer which you have marked basically indicating , you want to hide the suggestion on all the table which has been extended by task table . if yes then consider the below point

** It will impact globally , all the table which has used task table as extended table 

Hi Harshvardhan,

Yes, this was discussed when we had team meeting and it helped to decide if the customer still wanted to have this changed.

Thanks for your input though.