Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Survey Answer Default Value

Cinda Craig
Tera Expert

Hello,

 

I have a requirement to default a value for a numeric scale Survey question.  How can I achieve this?  I've reseached and haven't found a way to accomplish this.

 

Thank you in advance,

Cinda

1 ACCEPTED SOLUTION

Cinda Craig
Tera Expert

Hello,

 

Flow Designer is the answer.   

 

Trigger:

Created

Table: Assessment Instance Question

 

Action:

Update

Table: Assessment Instance Question

 

Cinda

View solution in original post

2 REPLIES 2

sachin_namjoshi
Mega Patron

1) Go to UI policies and search for "Show and hide default value field" on the table asmt_metric table.

2) Modify its condition to display default value for your required method. (Try removing the condition) and update it.

3) Navigate to asmt_metric table and open your required metric or question. You would now see the default answer field on the form.

 

Regards,

Sachin

Cinda Craig
Tera Expert

Hello,

 

Flow Designer is the answer.   

 

Trigger:

Created

Table: Assessment Instance Question

 

Action:

Update

Table: Assessment Instance Question

 

Cinda