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How to handle rest api timeout in script?

Need to inform user (who is triggering the api call) If api timeout is 60 sec and it's overrun this time, it must give a message to user. How to achieve this, I am using rest message v2 api in a server script 

Snehal13 by Kilo Sage
  • 1913 Views
  • 5 replies
  • 0 helpfuls

Reference qualifier on a survey reference field

Hello,   I am aware that the reference fields within surveys do not have the ability to use reference qualifiers. I was wondering if anyone has seen or come up with a work around for this?   For example I have a choice field with a bunch of State/pro...

aldiaz by Kilo Explorer
  • 2072 Views
  • 3 replies
  • 0 helpfuls

Resolved! Unique Key Violation error

Hi All,Whenever I try to create a new Standard Change and select a template, an error message is displayed every time- " Unique Key violation detected by database (Duplicate entry '741ad1404fa37a00445cecd18110c73b' for key 'PRIMARY') "I have checked ...

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cipla by Giga Contributor
  • 5388 Views
  • 5 replies
  • 1 helpfuls

How to get sysid of inserted record from transform map

I have a single staging table for 2 different tables and 2 transform maps. I need a way to get sysid of the record inserted through transform map for the first table and use it for second table. Is there a way I can achieve it? Thank you 

Raviteja K by Tera Expert
  • 879 Views
  • 4 replies
  • 0 helpfuls

Generate Incident via inbound email action

Hello guys,I'm trying to use the out of the box Inbound email action (Create Incident) in order to generate incidents to our Quality assurance team when somebody sends an email to them.Months ago we created a different group in our Production Service...

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ivopetrow by Mega Contributor
  • 6875 Views
  • 8 replies
  • 3 helpfuls

Updates installed with updating Plugins

Is there a way to identify what all changes happened with u[grading plugin to a different version. I use this table (sys_upgrade_history) and filter by plugin name to identify . Looks like this is showing every thing that's available from initial ver...

Kumar38 by Kilo Sage
  • 1263 Views
  • 4 replies
  • 1 helpfuls

LDAP separate Users to custom table

Hi, I have a situation that I need guidance from the community on.  I am hoping someone has had this situation and found a solution.  Here is the best way I can explain it. We have LDAP set up for users and in Active Directory, it also pulls over Ser...

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Dazler by Mega Sage
  • 456 Views
  • 1 replies
  • 0 helpfuls