Hello everyone, I'm eager to deepen my understanding and practice of ServiceNow development components like Client Script, Business Rules, Script Includes, and UI Actions. Could you please share some use cases or examples where you've effectively uti...
Updating the role as an admin for all delete operations in the ACL is possible, but it is not a straightforward approach. Is there a simpler way to ensure that only admin can delete records from all tables? 1. Only admin can delete record no one else...
I want to access a interaction ID or something relevant which is unique to the interaction from within the IFrame script (ideally within api.state) while it is embedded in CSM Configurable Workspace. I guess the data is already accessible within api....
When a correction in the man-hours(Planned hours) occurs at the time the status is allocated, it should trigger a notification to the employee, indicating that the man-hours(Planned hours) have been corrected. This notification can be initiated by p...
Hello Experts, Recently i have upgraded my PDI to Washington DC. After upgrade i have scenario for OMT as, PS1 version 1 (Active state) mapped to PO1PS1 version 2 (Active state) mapped to PO2 Note : PS - Product Specification PO product offer With ab...
Hi I have requriment like if the user submit the request if requested for manager is one of (Rahul, Ram and Rajesh) it should skip the manager approval and needs to trigger the Group approval to ABC team or if requsted for manager is not from this li...
Need to inform user (who is triggering the api call) If api timeout is 60 sec and it's overrun this time, it must give a message to user. How to achieve this, I am using rest message v2 api in a server script
HiHow can i achieve this "discard incident creation from the blacklisted words"?
Hello, I am aware that the reference fields within surveys do not have the ability to use reference qualifiers. I was wondering if anyone has seen or come up with a work around for this? For example I have a choice field with a bunch of State/pro...
I would like to select Dependent question in Auto-Populate of Service Catalog.However, even if I do [Lookup using list], the variables are not stored in the list.There are many different variables for the same catalog item, why aren't the variables s...
Hi All,Whenever I try to create a new Standard Change and select a template, an error message is displayed every time- " Unique Key violation detected by database (Duplicate entry '741ad1404fa37a00445cecd18110c73b' for key 'PRIMARY') "I have checked ...
I have a single staging table for 2 different tables and 2 transform maps. I need a way to get sysid of the record inserted through transform map for the first table and use it for second table. Is there a way I can achieve it? Thank you
Hello guys,I'm trying to use the out of the box Inbound email action (Create Incident) in order to generate incidents to our Quality assurance team when somebody sends an email to them.Months ago we created a different group in our Production Service...
Is there a way to identify what all changes happened with u[grading plugin to a different version. I use this table (sys_upgrade_history) and filter by plugin name to identify . Looks like this is showing every thing that's available from initial ver...
Hi, I have a situation that I need guidance from the community on. I am hoping someone has had this situation and found a solution. Here is the best way I can explain it. We have LDAP set up for users and in Active Directory, it also pulls over Ser...
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