We have yet to implement to the HR tool but our HR department is starting to use the catalog requests. As a workaround until we do, I've created a role to restrict access to the HR requests they're receiving. They have asked that we restrict access t...
Hello,The following code is utilized in an email script to attach an image to the email body. While it functions effectively with image files, it raises the question: How can a PDF file be converted into an image to attach it into the body of an em...
Let's say I have 5 records in sc_cat_item. 3 Records have the word Test in the Name fieldThe other 2 records have Test in the Description fieldIf I have code such as the following. It appears to be searching all the fields in each record for the word...
With the below code only one value is updated in the list collector field.. Could you please help.. its urgent (function transformRow(source, target, map, log, isUpdate) { var name = source.u_watchlist.toString(); var split_names = name.s...
I need to find the name of someone independent if the value is in the beggin or on the middle or on the final name, is a widget on portal, and I cannot find if someone has a name "Maria Silva Santos", if I insert "Santos" it cannot find. Is possible...
Hello TeamI'm trying to write a script include & client script to validate the duplicate enrollment record. If it is duplicated, it should prompt for an error when I click on submit button. This is on catalog item. I tried to test it but when i click...
Hi, I am developing a form to onboard multiple users via excel file.This excel file will contain the users first, middle and last name, the user type and other fields that are to be pasted onto the new RITM.I can't seem to isolate a single row with t...
Hi, has anyone come up with a method to send a record producer link to a user from a record and then when it is complete it updates the same record with the variables? For example an incident comes in by email - but there is a record producer that co...
Hello, Below lines are from Now Learning. My question is why cant discovery find software in desktops as desktops also having IP addresses right? "One of the most efficient ways to populate software asset information is by using automated discovery ...
Hello community, Here is what i am trying to do, i am converting software model as software catalog by using "Publish to software catalog " related link. After that when i open same in catalog items i don't see "Process engine" tab to choose flow na...
Given I am a change manager, when I view the change, then I have the option to export the change in read ahead PDF formatI did like some fields highlighted in yellow removed from the PDF Note: The PDF should be separate from the PDF exports of other...
Hi,I need to create an option to make catalog item mandatory when a specific variabel is selected in the order guide. This is not covered by the UI policy, what do you think would be the best way to do it?If in the catalog the External variable 'will...
Hello, I have an interesting question for me I've created a script that creates tasks based on how many roles are in a Group, right now I'm using the "wait for condition." that comes in the workflow editor, but i approve a task and its getting stuck ...
I am creating Database view with CMDB Business App as my base table and wants to create view with Group by using common reference as assignment group. Now further I want to make sure that I am only doing this for Business App where install status is ...
