Morning all Now we have attachments sending through a rest integration and attaching to our corresponding ticket on the other side I am having a similar issue with attachments being sent to us. our script is below, we pull this data and currently if ...
Can someone please help?I have a FD that calls an Action to create 2 new records and apply a Form Template to each record > this works.But I need to return the Record that was created for Case and the Record that was created for Incident, back to my ...
Hello, Unfortunately my Application Menu got deleted later when i go to deleted records and i pressed undeleted records link then i can see the applciation but not the application module I also tried to undeleted module for sys_app_module too but...
Hi All,Can anyone please share a link or explain what is Remediation task in GRC. what exactly is the flow?. What are the stages of remediation task where to start?Can anyone help me with this. Thanks,Harsh
Hello We have Select Box Variable with 5 Options and Reference Type variable referencing to a Table Suppose If Option A is selected then we want to show 5 Choices in Reference Type Variable ,How to Show Choices in Reference Type Variable based on Ch...
Hi All, I have created a widget which displays list of applications as shown in the fig. So when I click on application, a UI page should visible as a popup with the same application logo and name. Could some help me on how to achieve this?
'Sub category' a custom field on the form view in hardware table is not visible to users who don't have 'y' role, even in list view although the 'sub category' has a value in it, it is showing blank for users who don't have 'y' role. i have checked ...
Hi, There is a requirement to change the color of the specific menu item in the CSM Portal. I cloned the OOTB menu widget and tagged it to the menu, but I am getting JavaScript console errors for the angular templates I have added in the cloned widge...
During some experimentation on my PDI, I noticed that users I stripped of all roles can be asked for approval with the "ask for approval" action in Flow. These user can also see the approval-request and approve and reject, in the plattform, the appro...
In Order Management: How can I script a Relationship from the 'Oder Line Item' to the 'Product Order'?System Defenition > RelationshipsOrder Line Item: sn_ind_tmt_orm_order_line_itemProduct Order: sn_ind_tmt_orm_product_order Field on Order Line Item...
ServiceNow developers often encounter scenarios where updating a record's fields necessitates updating associated records as well. Scoped GlideRecord's updateWithReferences() method addresses this need by enabling atomic updates across related record...
I'm new to learning ServiceNow, and I'm developing a mock PTO (Paid Time Off) application. I'm encountering difficulties in calculating the business days between two dates and checking for insufficient PTO balance. Below are my client script and scri...
Hi All how can i use Glide Aggregate rather than using .getRowCount() in my code? Thanks. var userGr = new GlideRecord("sys_user"); userGr.addEncodedQuery("active=true^u_country=4538b7111b121100763d91eebc0713f1"); userGr.query(); if(userGr.hasNext(...
Hi All,I have a requirement to create a cleanup job on 'sysapproval_approver' table so that it can clean the records pending for more than a year. I want to set the limit to 100 via system property and want to call that property in the script. I do n...
Hi All,Could anyone help me to find some sample projects on servicenow admin/developer to work on. I am new to servicenow application and recently completed my certification as system admin.