Hello,I'm using ATF Test to validate if a Role is added or part of an existing Group.When I'm running the Test, ATF is validating using the sys_id of Created Date instead of sys_id of Role.Since Created Date is bound to change, it might Fail the scri...
Hi All, Is it possible to give read only access to any specific module example i want to give read only access to user only for CMDB module. if i give the user snc-read only role then complete all modules will become read only so is there any way t...
I have a catalog item integrated with a scripted REST API, following guidance from a community post. The test integration functions as expected, and REQ and RITM tickets are created successfully. However, the issue arises as reference fields are not ...
In ServiceNow UI builder configurable workspace, what is the best way to hide a component based on the current logged-in user's group? I know how to hide a component based on the current user's role utilizing the api user.roles but I want to use the ...
Hello.I would like to use Excel data as a catalog variable selection.I think it is possible to import it into a table and refer to that table, but I would like to avoid using a table if possible. What other methods can you think of? Is there no optio...
Hello,I am trying to get users sys_id's from sys_user_grmember table for one particular group(X). (X) group have 13 group members. I have written a code. however It seems code is not working. It prints only one sysid multiple times. var arr...
Hello All I am running script include function and just notice that this code lines sequence does not filter for active records var gr = new GlideRecord(someTable); gr.addActiveQuery(); gr.addEncodedQuery(strQuery); // gr.query(); but this one does v...
Hello,I'm trying to view a list of items that I have follower. After I followed an RITM item, where can I find all the items I have been following. Thanks
In table A, I have 2 fields with type Time: Start Time and End Time and create some records containing data.In table B, I create a reference field to table A. Then use it to get related data. But with the 2 fields Start Time and End Time I cannot get...
I'm doing Client scripts and i need to know what variables and what their objects are so i can use them appropriately. Does anyone know where they are on a table? or tell me what method i can use to actually figure out all of the variables i have an...
Hey all, I am working on creating a business rule that will set the short description of an incident inserted to "Compensation Change: " +producer.variable_name. When I test the script the short description comes back as: "Compensation Change: Undefi...
I do not see employee center footer in my system. Does it come by default or need to be configured?
During the Virtual Agent test on the Platform, we found that the knowledge result link is linked to the value set in system property.This works the same for MS Teams as well as testing.So. I need to connect to a link in a different service port for e...
Hello all,We have setup an alert 'multiple failed user log on' with azure sentinel and because we enabled the plugin SNC access control - that restricts access of support teams to instance, we are flooded with logs Do you know if these tasks can be s...
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