Hi Connection, we have to do integration between microsoft sentinal and snow for sentinal security incidents. it will be a bi directional integration. just wanted to know about Security Incident Response in snow, it is paid or do we need to just enab...
I created the catalog item when we closed the one task and then created the 2nd task it's assigned to both tasks in different assignment groups and the description also has a different. On the task form description field is not visible for all users,...
Hi All, I want to show related incidents in Incident table but what I want to do is I want a link column that will give me link to view that particular incident, I want a number column but I don't want the whole number just the last 5 digits. Can suc...
Hi Community, I have a requirement to autopopulate service and service offerings field based on affected CI selected in an incident form.I have created Three dynamic CI groups (Gold, Silver, Bronze) and corresponding CI relationships for sync Servic...
Hi, I am a newbie to ServiceNow and I would like to know if there is any knowledge that can help me. In my Subflow, I have created an action "Create Record" in flow #1 and "Update Record" in flow #2.In #1 I specify the table "Test product table" and ...
Hello,I've created a rebuild of python-servicenow-rest called pysnow, a library for interfacing with the ServiceNow REST API.It's easy to use, well documented, tested and integrated with travis-ci.Compatible with python 2 and 3.Installing is simple:#...
Is it advisable to trigger a flow/subflow more than 20,000 times in a single shot? Will it create any performance issues? Note : that flow/subflow also has 3-4 actions in it.
Hi Team, We have a requirement where we need to restrict an end users to delete an attachment on portal when the state of HR case is either draft or custom action. (attachement deletion is allowed on these states only)I tried with ACL.Still not worki...
How can I modify the variable value of the variable editor?
Hi All,Is there any js-function to get the user list object by group-name or is there any script to get all users from a group?example group name is: IS&T Senior Leadership TeamThanks & Regards,Kiran Pedduri
I've identified another issue with our due date on TASK is taking on the same value as the Opened Date in the RITM.I've checked to see if there was a business rule setup, a client script, UI action, or UI Policy that was setup - I didn't find anythin...
I Have a requirement to print the approver name in the notification, i have creation notification on sc_req_item , using a email script to achieve the result but it is not working : Email script: if(stateRitmNumber == "requested") { templ...
Hi, I have a requirement where I have to set the log message as "Record has id present" in logs if the id is present and if it is not present it should log error message as "Record does not have id present". I have to do the same thing few business r...
Hi Team,You might have come across this situation and need your inputs on this. We have App Engine licenses and custom applications with fulfiller licenses. Also we do have ITSM and some other applications which are also licenses separately like itil...
Are UI pages still used today or is it legacy/hjas replacement with something else? 1. If its still used today, can I get examples of where its used?2 .Also can I know where ServiceNow is using UI pages (where its frequently used.. we may be using it...