var category = g_form.getValue('category'); var attachmentValue = g_form.getValue('u_file_attachment_1'); var assignmentGroup = g_form.getValue('assignment_group.parent'); alert("assignmentGroup:" +assignmentGroup ); if ( assignmentGroup==='xyz'...
Hi all, There is way to show filters and breadcrumbs only for users with particular roles using script include or by configuring list control for a particular table. But in this way we can configure for only one table at a time. Is there a way where ...
Hi Everyone,i wanted to add cards on the Configurable HR agent workspace landing page, there are 3 cards by default : i.e. SLA at risk, High Priority Cases, and All cases.I wanted to add more of there cards within the same row, but .it would be reall...
Hi All,When I add some text as additional comments my BR is triggering and changing the state of request item to work in progress from pending user info. But, when I add an attachment as additional comments instead of text, BR is not triggering. How...
Hi!I am trying to setup a guided tour for CSM Portal. I put type custom and in the context csm?index.do. I have tried to put the entire URL of the page in the context, but it doesn't work properly. The problem is that the page loads, but with that na...
I have a requirement to hide "Closed Skipped" and Closed Incomplete" options on an SCTASK List View (see picture below) when the "State" field is selected for update.Is that possible using an OnCell Script? What is your suggestion to fulfill the requ...
Hi, I have restricted all the fields when before time worked field is updated It is showing like "Please fill the time worked before updating the ticket" But here I am facing one issue like I dont want to restrict Assignment group and assigned to so ...
Hey All, We have a requirement where we have to onboard a CloudBees tool on to DevOps Change Application. Please let us know how to on-board different integration apart from the OOB ServiceNow integrations [Integrations from DevOps Integration Applic...
I am new to GraphQL.... We have a client who's new to SN and asking "what's the process for a developer to make a GraphQL call to an external/3rd party system?" I've researched (here, community, support, and docs) this question and not finding any...
I want to test the the portal header menu and the search functionality using ATF and all components on the portal so how can I test please help
Not able to see Run Test button on Test (ATF). Also I have check properties and enable test/test suite execution and also Enable scheduled test suite execution but still not visible the button. whenever I open the test it will show the message:- Run...
HostNameHome LocationMXDD45TWX3Chihuahua plantDESKTOP-F5B8M7BQueretaro techDESKTOP-E2HNRACPalmelaksmartSofia Table Name:- u_auto_update_last_communication_date.Field Name:- Hostname= u_hostname.HomeLocation:- u_home_location.Requirement :- Write a sc...
I would like to read an Excel file attached to a ServiceNow record and retrieve the property information of the Excel file. The property information of an Excel file is "ProgramName" and "Creator" listed in "Excel->property->Origin" etc.ServiceNow ha...
Hi, everyone .I am using 'ask for approval' action in a flow to accomplish a multiple approval image like below.How should I set the flow to get the result as expected.Expected:I was expecting that if the first 'ask for approval' approved , then the ...
Hi All, I have created record producer mapping custom table fields. I have some integer fields in custom table. But, in Record producer variable type there is no integer option. Since, i selected single line text. Can someone help me how to set inte...