Survey Designer or Survey Wizard?

mdash
Giga Guru

Hi,

 

Can anybody suggest what are the pros and cons of Survey Wizard over the new Survey Designer.

I can see some obvious drawbacks of Survey Wizard.

It does not have attachment variable type, does not render checkboxes properly, even lengthy characters will not show up completely in dropdown lists.

Is it a part of legacy survey and may be deprecated in future?

1 ACCEPTED SOLUTION

Mark Stanger
Giga Sage

This doc explains some advantages of the survey wizard functionality.

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/wizards/concept/c_Surv...

Even with that, I wouldn't touch survey wizards unless I had a use case that absolutely required it due to one of those advantages.  It's old technology, based on legacy surveys, unlikely to be upgraded or improved, and likely to have issues.

I'd just stick with the Survey Designer.

Please mark this answer as correct if I've answered your question.  Thanks!

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5 REPLIES 5

Mark Stanger
Giga Sage

This doc explains some advantages of the survey wizard functionality.

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/wizards/concept/c_Surv...

Even with that, I wouldn't touch survey wizards unless I had a use case that absolutely required it due to one of those advantages.  It's old technology, based on legacy surveys, unlikely to be upgraded or improved, and likely to have issues.

I'd just stick with the Survey Designer.

Please mark this answer as correct if I've answered your question.  Thanks!

Thanks Mark.

 

That's what I was looking for.

You're welcome!  Please mark my response above as correct if I've answered your question.

randrews
Tera Guru

Unless things have changed in the survey wizard and i doubt they have.. the only real reason to use the old method is if you need to send a survey to external customers that don't have an account within your SNOW instance...