Survey Designer or Survey Wizard?

mdash · ‎11-02-2018

Hi,

Can anybody suggest what are the pros and cons of Survey Wizard over the new Survey Designer.

I can see some obvious drawbacks of Survey Wizard.

It does not have attachment variable type, does not render checkboxes properly, even lengthy characters will not show up completely in dropdown lists.

Is it a part of legacy survey and may be deprecated in future?

Mark Stanger · ‎11-02-2018

This doc explains some advantages of the survey wizard functionality.

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/wizards/concept/c_Surv...

Even with that, I wouldn't touch survey wizards unless I had a use case that absolutely required it due to one of those advantages. It's old technology, based on legacy surveys, unlikely to be upgraded or improved, and likely to have issues.

I'd just stick with the Survey Designer.

Please mark this answer as correct if I've answered your question. Thanks!

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mdash · ‎11-04-2018

Thanks. That's new info !

In our case, it will be internal customers only. So, I think the default survey designer will be better suited.