Survey is showing undefined

[nameisnani]

Hi Team ,

while clicking on the emoji , coming as undefind 

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    gs.log("current " + current.number, 'sys');

    var surv = new GlideRecord('asmt_assessment_instance');
    surv.addNotNullQuery('trigger_id');
    surv.addQuery('trigger_id', current.sys_id);
    surv.query();
    surv.next();
    gs.log("Incident from survey " + surv.number, 'sys');

    var params = current.number + "," + surv.number;
    //var subject = "survey:" + surv.number + " " + " " + "incident:" + current.number + " ";
    var subject = "Reminder:Please share your feedback on " + "Incident: " + current.number;
    //+ " " + ": Survey Number : " + surv.number;
    email.setSubject(subject);



    template.print('<a href="' + gs.getProperty('glide.servlet.uri') + '/sp?id=take_survey&instance_id=' + surv.sys_id + '"><img src="CSAT.png" width="280" height="55"/></a>');





})(current, template, email, email_action, event);

This is the email script , what will be error can anyone please help me here .

How to sort it out .

@Anil Lande 

Thanks in adavance 

[nameisnani]

@Anil Lande 

1. Yes checked assesment is available for this incident.

[nameisnani]

@Anil Lande 

I am unable to figure out the what was the error in email script 

[Anil Lande]

Hi @nameisnani,

can you please share your latest Notification email script?

[nameisnani]

Hi @Anil Lande 

function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,

    /* Optional EmailOutbound */

    email, /* Optional GlideRecord */ email_action,

    /* Optional GlideRecord */

    event) {

    gs.log("current " + current.number, 'sys');

    var surv = new GlideRecord('asmt_assessment_instance');

    surv.addNotNullQuery('trigger_id');

    surv.addQuery('trigger_id', current.sys_id);

    surv.query();

    surv.next();

    gs.log("Incident from survey " + surv.number, 'sys');

    var params = current.number + "," + surv.number;

    //var subject = "survey:" + surv.number + " " + " " + "incident:" + current.number + " ";

    var subject = "Reminder:Please share your feedback on " + "Incident: " + current.number;

    //+ " " + ": Survey Number : " + surv.number;

    email.setSubject(subject);

    template.print('<a href="' + gs.getProperty('glide.servlet.uri') + '/sp?id=take_survey&instance_id=' + surv.sys_id + '"><img src="CSAT.png" width="280" height="55"/></a>');

})(current, template, email, email_action, event);

[Anil Lande · Accepted solution]

Hi @nameisnani ,

I believe same script was shared on another thread and that resolved your issue.

Could you please close this question by marking appropriate solutions as correct answers?