Survey not working for Scopped app

[Vedant]

Hello Folks,

Recently I have created one survey for scopped app.

In surveys i have provided triggered condition that the surveys should be assigned to "Requested for" after closure of ticket.

But the survey is not getting triggered to any one it only worked once 

Please find below screenshot for same.

Please help for same

Thanks & Regards,
Vedant Kurundkar

[ab_2511 · Accepted solution]

Hi @Vedant  ,

Do you see any error in system logs?

Regards,

Aakash

[ab_2511 · Accepted solution]

Hi @Vedant  ,

Do you see any error in system logs?

Regards,

Aakash

[Iraj Shaikh · Accepted solution]

Hi @Vedant  

Select the 'Trigger randomly' checkbox on the trigger condition of the survey and set 'Probability (%)' to 100.
This will trigger the survey every time whenever the trigger conditions are satisfied.

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