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‎04-13-2023 01:26 AM - edited ‎04-13-2023 01:39 AM
Hi,
We are currently configuring surveys.
One thing we have noticed is that our surveys can be seen in the surveys widget on the service portal but not on the Employee Center.
When we go to the survey in 'view surveys' module and view the survey url, the url directs us to the survey within the service portal instead of the Employee Center.
The issue with this is that on our current project, the service portal is not being used, and only the Employee Center will be used by the end users. So why is the survey not showing on the Employee Center and how can we fix that?
This causes an additional issue for us, because as part of the survey email notification which is to be sent to the end users, it is our plan for it to contain a link to direct them to the survey on the Employee Center, however the link we have directs them to the service portal.
How can we adjust this, so that the link directs them to the survey on the Employee Center and not in the service portal.
Solved! Go to Solution.

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‎04-13-2023 01:45 AM
Hi,
You need to navigate to Service Poral >> Portals add a Default column & change the Default to True for Employee Center while False for the other defaulted filter it currently redirects to.

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‎04-13-2023 01:45 AM
Hi,
You need to navigate to Service Poral >> Portals add a Default column & change the Default to True for Employee Center while False for the other defaulted filter it currently redirects to.