Sys id is showing for a particular field after submitting the record producer form

[Poomathy09]

Created a field Target audience with list type in table. 

For that field created choices 

Then in record producer, mapped that field in variable using list collector type

Under type specification gave the reference qualifier condition like this

After when submitting a request in service portal , for the target audience field it's showing sys id instead of the option what I select.

[Amit Verma]

Hi @Poomathy09 

Please follow below links and check if helps :

https://www.servicenow.com/community/developer-forum/why-is-my-list-collector-showing-the-sysid-vs-t...

https://www.servicenow.com/community/itsm-forum/servicenow-list-collector-sysid-to-displayname-on-ca...

Thanks & Regards

Amit Verma

[Addy22]

Hi ,

Instead of selecting Map to field checkbox. You can write this script field of Record producer :

var selectedChoice = producer.[your_variableName].getDisplayValue();

current.target_audience=selectedChoice;

I have tried this and it is working fine for me