Sys_pop up view of particular record

[vanvesh]

Hi all,

The Pop-up view of a particular field is not displaying the correct view . The following is the view displayed as shown in the below figure .the reference table is alm_asset

        Figure1

I have tried to change the view   https://<instance name>/alm_asset.do?sysparm_view=sys_popup   but it is not reflecting

Figure 2

I have also added the form layout sys_popup(view) but it is not changing.

could you please suggest me how to trace the sys_popup view ?how sys_popup view of Figure1 is displaying?   How to configure the sys_popup view for this particular scenario

Regards

Anvesh

[oharel]

Which of the field in your table have "display" checked for them?

[vanvesh]

The Display_name has the display value true

[oharel]

Could it be that you are referencing the field alm_entitlement_asset instead of alm_asset?

Can you check your field's configure-> dictionary ?

[lsoileau]

Were you ever able to resolve this? I have the exact same issue on alm_hardware.