The change request value appears as empty
The change_request number appears as empty. However when we check the related list , the string sys_id is shown. What could have caused this. In PDI the related list shows the number
Forum Posts
Why does assigning answer via a function call not work in Transform Map field mapping script?
Hi all,I'm working with a Transform Map where sys_id is set as the coalesce field. I have a field mapping script enabled with source scripting turned on. I'm trying to assign a value to the target field based on a GlideRecord lookup.When I use the fo...
Unable to test Soap import set api using Soap ui application getting below error
Hi Everyone,I am testing soap import set API using soap ui application unbale to build connection between my personal instance and soap ui application.Error:Error loading [https://dev229cccx.service-now.com/imp_user.do?WSDL]: org.apache.xmlbeans.XmlE...
How to hit API through browser ?
Hi All, I want to create a request in ServiceNow through rest API. I have created it through rest API explorer but need to check the response time , hitting API from browser . Please provide the steps to follow to hit API from browser . Thank You
Workspace client side alternate of "g_user_date_time_format" and "g_tz_offset"
I am working on Client Script for Workspace. I want to use "g_user_date_time_format" and "g_tz_offset" but these apis are not available on the workspace. Is there any client equivalent of these two? NOTE: I don't want to use GlideAjax for now. I want...
Resolved! Closing a HR case automatically after last task is closed
I have a record producer that creates a HR Case. This HR case has an associated HR Service which has two tasks tagged on to it. I would like to set it in a way where when the last task is completed the Hr case is automatically set to closed (or awa...
Resolved! Flow/subflow array.object value extraction
ver. Tokyo Hello, I'm currently wrestling with extracting values from a complex object within a subflow. Using Jira Spoke, and a webhook setup, when a JIRA issue is updated the data from that update is being pushed (integration) to our SN instance. I...
Push to array output variable in subflow
In Flow designer, I have an output variable that is an array of objects. Within my subflow, I am iterating through a list of records and performing some operations (assembling data, calling a REST API, etc.) There are a handful of results for each gi...
How to Save a Form When a UI Action is Clicked then Continue the Script Logic
I have a requirement to adjust an existing workspace UI Action so that it can be utilized from a new record. However, the logic within the client script of the UI Action requires the sys_id of the current record and since the record does not exist ye...
UI policy / client script not applying on fields
Hi All, We got into an issue where we are unable to apply onload ui policy to a record and verifed all conditions but still it is not applying. Checked all client scripts but there is nothing thats overriding the ui policies.Verified through client s...
Resolved! Traditional Workflow Inquiry
Hello All, Why is the old unpublished workflow still running in old tickets instead of the new workflow? Please help.Old unpublished workflow:The new published workflow run too after submitting the demand:How to completely disable or stop the old wor...
How to insert rows from ServiceNow into a 3rd Party MS SQL Server database using JDBC and MID Server?
I need to insert/update data from ServiceNow into a table within 3rd Party MS SQL Server Database using JDBC and MID Server. I am not sure where to start? There is a Service Account which has the required privileges on the SQL Server Database to inse...
Advice
As a junior developer on the ServiceNow platform, what advice do you have to help me prepare for the challenges ahead?
Resolved! How do I look up a user name by sys_id in widget server code?
I have a string sys_id for a user:data.lastValidatedBy = knowledgeRecord.u_last_validated_by+"" || null;Which is fine, but I want to print the name in the HTML. How do I convert the sys_id to a name? Would it be something like this (but altered for t...
We're currently experiencing issues with Personal Developer Instances (PDIs).
thank God some one have started working on it We're currently experiencing issues with Personal Developer Instances (PDIs). Our team is actively working on a resolution. We appreciate your patience and apologize for any inconvenience.