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Integrate ServiceNow with salesforce

Hello,Build an integration with salesforce application and based on the incident state changes trigger that integration and fetch the status and response body and populate in incident form.Let me know step by step process to fulfill this requirement....

How to Generate PDF Documention of incident record created by user

How to generate pdf documentation of  particuler incident record created by user  STEP's Step 1: Create a custom action in flow designer and add script  inputs:  1 -> sys_id                2 -> table                3 -> Attachment name   script :    ...

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ajay98 by Tera Contributor
  • 1369 Views
  • 1 replies
  • 1 helpfuls

Resolved! When Incident priority been raised Send Notification

If Incident Priority was p2 raised to P1If Incident Priority was p3 raised to P1 or P2If Incident Priority was p4 raised to P1/P2/P3If Incident Priority was p5 raised to P1/P2/P3/P4 How do I achieve this using notification when to send Advanced scrip...

bgulshan by Tera Contributor
  • 1730 Views
  • 5 replies
  • 3 helpfuls

Reporting Query

Hey guys,I created a list report which displays the Manager and Group name as the only columns, and that works perfectly.However, I created an Reference interactive filter which on the Group Table(sys_user_group) and im unable to determine what the I...