Does anyone know 100% one way or another if you have update sets that are in progress in a source instance and you clone over a target instance, will all of those update sets and configurations get copied over in the same way as if the update set was...
Hi All,I have a requirement in the Change module to restrict the Planned Start Date field so that users are not able to select a time between 9:00 AM to 6:00 PM CST.This restriction should be enforced based on the CST timezone, regardless of the user...
Summary:Scoped applicationAll business rules are disabled (to eliminate any possible issue)GlideRecord update() does not update the record (new record works)Anyone have a suggestion why the record is not updated?Code:try { var sn_rec = new GlideReco...
Flow throwing an error when activating : Invalid values passed to the API, details: Only one Trigger instance can be part of a flow On community says:- to check if everything is filled in: Everything is
Hi,I got a voucher from my company. When I went to claim, it initially said, 'Prerequisites required'. When I clicked on it, there was no check mark for Webassessor, and when I clicked on it, it said expired in 2023. So, is it now that my voucher I g...
My client's requirement is that once the due date field is populated based on Employee start date that the follow up date field gets updated with the same date. I am seeing allot of help on adding dates but I need to just have them match the due da...
I have a inbound action created 'update catalog task', which will post the email received to the catalog task as a comment. However, this is the error I'm getting on the email log: Update Catalog Task : did not create or update sc_task using current
Hey everyone, I'm trying to create a relationship on the sc_task table and I'm running into some issues. The goal is to take the value of the employee_number catalog item variable from the current record and look up any other sc_task records that con...
I've been asked to create automated tasks at the beginning of the month for the 4 or 5 Mondays in the month. I am triggering on the first of the month and I created 5 variables (firstMonday, secondMonday, etc.). I am setting the firstMonday with the ...
Hi all,I currently have one Jira instance (let's call it Black) already setup via OAuth 2.0 that I can utilize to send REST calls to. We have another Jira instance (let's call it Red) that I am trying to have my flow dynamically choose between based...
Hi All,I have a query regarding the report. I want to get the report of the users who have been offboarded from the company.I need the report to contain all the access requested by them, granted by them through various requests. Access requests may b...
I want to add a notification icon in my service portal header to show the real time notifications, is there any way i could implement this
I have a table called u_skill_management with two fields, category and sub category that I want to directly reflect the category and sub category fields on my incident table. Since this isn't a reference is there a way I can sync the two somehow?
Hi i would like to know how this scenario can be done.I have a variable named "Expenditure type" and this expenditure type has a value named"Lease"the "Lease" should be visible only for the users from the US. (i,e) when the user's email id ends with...
I have a container in a record producer that is "Additional Information" but I don't want it to display until a change is set on another field. I have tried setDisplay('additional_info', false) but it still shows the title. I can remove it by unch...