Can't Change the Left Navbar Color in CSM/CFM Configuration Workspace (Next Experience)

Hi everyone,I'm customizing the CSM Configuration Workspace in ServiceNow Yokohama and trying to apply a custom theme to the left navigation bar (toolbar/nav area).I’ve added the following custom properties to the UX Theme:"--now-toolbar-nav--backgro...

Recall Timesheet functionality

Hi All, We are trying to customize or find a way to allow recall on timesheets and timecards ONLY if it falls in the current month. User should not be able recall time logged in a previous fiscal month.  Is there a way to achieve this without complex...

Performance Issue with Flow After Yokohama Upgrade – Slow 'For Each' Step

After upgrading to the Yokohama version, I encountered a significant slowdown when executing a particular flow for the first time.In this flow, I use a "Look Up Records" step with Max Results set to 100,000, followed by a "For Each" step, and it seem...

Reports - Pie charts colors

Hi All,  I would like to configure my charts so that a specific value is always represented by one color.Like here this is fine: We can see here we have colors that are the same in both charts for the same values eg. very low is represented by pale p...

Set assignment_group using CartAPI script

Good evening, how are you? Could someone please help me set an assignment_group using a script with the Cart API? My script is currently written like this: var cartId = GlideGuid.generate(null);    var cart = new Cart(cartId);    var item = cart.addI...

Filters for data visualization (multiple tabs in UI builder)

Hello everyone,I've developed a technical dashboard using the UI builder, which includes three tabs: Incident, Problem, and Change (CHG). I've added filter components for category and priority on each tab. Additionally, I implemented a client script ...

I want to add "upload" and "InProgress" button in a custom table which i have created in service now

Not able to view the records in cmdb_ci_computer table ,able to view cmdb_ci Table

Hello community I have queried with Name = NULL in CMDB_CI_COMPUTER table, I could see there are nearly 79 records with Name = NULL but when I am impersonated with another user, I am able to see only one record with Name = NULL in 'cmdb_ci_computer' ...

Service Operations Workspace: Custom Configurations for Side Panel Component

Hi - I have a requirement to change the "Templates" side panel component to look for templates from a custom table (u_template) rather than the OOB template table( sys_template). Can someone please walk me through on how to make those changes? Apprec...

Restrict Now Assist in Virtual chat based on roles.

Hello Good day!!I am trying to restrict Now Assist in Virtual chat by configuring Agent chat in Portal based on Roles as below. By configuring the lowest ordered record under [Service Portal >> Agent chat ] with the corresponding record producer as p...

Configure Kafka in ServiceNow

How do we integrate Kafka with ServiceNow. I would like to send messages and data to Kafka cluster from within ServiceNow. Kindly suggest.