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06-28-2023 05:31 AM
Hi All,
in the below snip onhold reason is visible in sys_popup view but i need to display that only on state is on hold.
Incident List View:
created Ui Policy on sys_popup view but its not working.
Ui Policy:
Solved! Go to Solution.
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06-28-2023 05:41 AM
Unfortunately you cannot run any client script or UI policy on sys_popup view. So this is not possible
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-28-2023 05:41 AM
Unfortunately you cannot run any client script or UI policy on sys_popup view. So this is not possible
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader