Sys_ref_list for Scoped Application

[Rahman3]

Hi there,

I would like to customise the pop-up form fields for one of the reference fields in the custom scoped application. I have realized that the under sys_ref_list view, in the List related list there is no record for our custom tables. What is the best practice for customizing the pop up form fields on a custom app? Also, sys_ref_list is in Global scope and ideally I want all the changes to be within the scope applicataion.

Many thanks

[shloke04]

Hi,

There is a very good article present on community on how to achieve the query you are looking for:

https://community.servicenow.com/community?id=community_blog&sys_id=f81f859d1b837b08ada243f6fe4bcb92

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/field-administration/concept/c_ReferenceIcon.html#t_FieldsDisplayed

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

Let me know if you are facing an issue.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Rahman3]

Hi,

I am asking about the sys_ref_list. See this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318.

But doing this will be in Global scope not in the scoped app. 

thanks