Hi folks,
I am using Table api Post to create Incident
I am facing issue when i pass assignment group in the payload inc gets created with empty CI,Assignemnt group and parent
when i remove Assignment group from payload everything works CI and parent gets populated for with same data
Believing assignment group is culprit i tried creating manually and through background script ,its working perfectly fine with same data
how can i further troubleshoot Table Rest api to get the root cause of this behavior
i am using below json payload
Doesnt work gives parent,CI,Assignment group empty, creates incident but with empty CI,AG,Parent
{
"caller_id": "SysId",
"short_description": "Test Ticket ",
"description": "Test Ticket ",
"assignment_group": 'SysId',
"cmdb_ci": 'SysId',
"parent":"SysId"
}
works fine and create inc with data
{
"caller_id": "SysId",
"short_description": "Test Ticket ",
"description": "Test Ticket ",
"cmdb_ci": 'SysId',
"parent":"SysId"
}
