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Tables related to ITSM, ITOM, ITAM, ITBM, CRM, SIEM

AleksaStojanov
Tera Contributor

‎01-29-2024 05:36 AM

Hi everyone, 
I am trying to find out which tables are related to ITSM, ITOM, ITAM, ITBM, CRM, SIEM, can someone maybe help me with it? If someone maybe has a list or something.
Thanks in advance!

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-29-2024 09:07 AM

Hi @AleksaStojanov 

 

There is may be not best but only way

 

go to tables

LearnNGrowAtul_0-1706547965192.png

 

 

under lable

Type

Incident /change

case

with * which will provide you table names.

 

LearnNGrowAtul_1-1706548018273.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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AleksaStojanov
Tera Contributor

‎01-30-2024 12:33 AM

Thanks for the quick answer @Dr Atul G- LNG !
However, I think this doesn't help me very much, there are no tables with labels that contains any of these keywords (itsm, itom etc.). As I saw, some tables that are related to some of these services, are not labeled with the service name (for example: "table_name_itsm" or something like that). Do you maybe now some other approach to get those? Maybe REST API or something like that?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to AleksaStojanov

‎01-30-2024 05:08 AM

ITSM / ITOM / GRC are products and under that we have these application. 

This might be helpful

 

LearnNGrowAtul_0-1706620091230.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************