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Task without RITM

sarosana
Kilo Contributor

‎09-18-2017 06:27 AM

Hi All,

Can request directly link with a task without RITM?

If no, Why & what is the relationship between them?

Please help me...

Regards,

Anna

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6 REPLIES 6

Chuck Tomasi
Tera Patron
In response to Kalaiarasan Pus

‎09-18-2017 06:57 AM

FWIW, it's easier to modify the cart layout these days using Service Catalog> Maintain Cart Layouts. No more modifying OOB UI macros.


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Kalaiarasan Pus
Giga Sage
In response to Chuck Tomasi

‎09-18-2017 06:59 AM

I was referring the same if my comment wasn't clear enough.



But Chuck - It's kind of property/relationship record driven but they do use macros still.


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