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Task without RITM

sarosana
Kilo Contributor

Hi All,

Can request directly link with a task without RITM?

If no, Why & what is the relationship between them?

Please help me...

Regards,

Anna

6 REPLIES 6

FWIW, it's easier to modify the cart layout these days using Service Catalog> Maintain Cart Layouts. No more modifying OOB UI macros.


I was referring the same if my comment wasn't clear enough.



But Chuck - It's kind of property/relationship record driven but they do use macros still.