Taxonomy Missing from mega Menu

[Shanice Mckenzi]

Hello,

The taxonomy is missing from the mega menu. Active connected content is mapped to the topics/child topics, I have associated the Taxonomy to the ESC portal, and the recommended for you widget is populated with content. Help?

[luffy3478]

www.servicenow.com/community/developer-forum/mega-menu-not-showing-anything

[Harish KM]

Hi @Shanice Mckenzi have you verified that taxonomy is added to portal and it is active? also please check with OOB Portal esc on the configuration

[James Chun]

Hi @Shanice Mckenzi,

Is this impacting all users or just a few?

If it's the latter, I recall that the topics are cached, hence if a user has already opened the portal before the change, they would need to log out and log back in.

Cheers