Test Incident priority using ATF testing
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03-17-2025 05:26 AM
I want to Test Incident Priority Matrix using ATF i am following below Steps , the test is failing after impersonation not adding caller and short description fields although values are given can someone please guide me
@ATF @Atul Gupta @Ankur Bawiskar @Hardit Singh @paulmorris automated test framework
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03-17-2025 05:35 AM
Step 9 is incorrect; priority gets populated automatically, so there's no need to set it. Also, for Step 8, the timeout needs to be increased.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-17-2025 05:48 AM
Thaks @Dr Atul G- LNG but its failing in 5th step only
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03-17-2025 09:19 AM
Add these to ignore list
and it must work after that.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-17-2025 06:29 AM
Did you try to add that error to ignore/warning list and try again?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-17-2025 07:03 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
