Test Incident priority using ATF testing

VijayshankaK
Tera Expert

I want to Test Incident Priority Matrix using ATF i am following below Steps , the test is failing after impersonation not adding caller and short description fields although values are given can someone please guide me 

 

VijayKummamuru_0-1742214215503.pngVijayKummamuru_1-1742214238576.png

 

@ATF @Atul Gupta @Ankur Bawiskar @Hardit Singh @paulmorris automated test framework

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Step 9 is incorrect; priority gets populated automatically, so there's no need to set it. Also, for Step 8, the timeout needs to be increased.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Thaks @Dr Atul G- LNG  but its failing in 5th step only 

Hi @VijayshankaK 

Add these to ignore list

 

AGLearnNGrow_0-1742228306787.png

and it must work after that.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron

@VijayshankaK 

Did you try to add that error to ignore/warning list and try again?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@VijayshankaK 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader